Shipping and Delivery

Shipping and Delivery Policy for Sidra Store

Last updated: 24 Jan 2024

### 1. Shipping Policy

#### 1.1 Shipping Destinations

We currently ship to addresses within India. For deliveries to locations outside this area, please contact our customer support team for assistance.

#### 1.2 Shipping Timeframes

Shipping times vary based on the shipping destination and the availability of the products. Estimated delivery times will be provided during the checkout process and in the order confirmation email. Please note that these are estimated delivery times, and actual delivery times may vary.

#### 1.3 Shipping Charges

Shipping charges are calculated based on the weight of your order, the shipping destination, and the selected shipping method. The applicable shipping charges will be displayed during the checkout process.

### 2. Delivery Policy

#### 2.1 Delivery Methods

We use reputable shipping carriers to deliver our products. The available delivery methods will be displayed during the checkout process, and customers can choose the option that best suits their needs.

#### 2.2 Delivery Tracking

Customers will receive a shipping confirmation email with tracking information once their order has been dispatched. This allows customers to track the status and location of their delivery in real-time.

#### 2.3 Undeliverable Packages

In the event that a package is undeliverable due to an incorrect address provided by the customer or if the package is not accepted or collected, the customer will be responsible for any return shipping costs and may be subject to additional fees.

### 3. Customs and Import Duties

For international shipments, customers are responsible for any customs and import duties that may be levied by their country's customs authorities. We are not responsible for any delays or additional costs incurred due to customs processes.

### 4. Contact Us

If you have any questions about our Shipping and Delivery Policy, please contact our customer support team at WhatsApp +91 82355 71242

By placing an order on Sidra Store, you acknowledge and agree to the terms outlined in this Shipping and Delivery Policy.